"Desktop-sharing software can also be used by employees with vindictive motivations against employers." "TeamViewer is a legitimate popular tool that has been exploited by cyberactors engaged in targeted social engineering attacks, as well as large-scale, indiscriminate phishingcampaigns," said the task force in its advisory. In this case, the plant's supervisors used the desktop-sharing software to allow them access to the computer system at the water plant. TeamViewer is a popular desktop-sharing software used by companies to give employees who telecommute access to the company's computer system.
While the task force hasn't released details on who might have carried out the cyberattack on the plant, which supplies water to the city's 15,000 residents, it said the use of desktop-sharing software is especially worrisome with an increasing number of employees working from home due to the coronavirus pandemic. Wray said the most significant cybersecurity facing the country are from "the Chinese government targeting our intellectual property, Russian efforts to undermine our critical infrastructure, and increasingly sophisticated criminal cyber syndicates that seek to steal from individuals and institutions." At the National Cybersecurity Summit Sept.
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